Customer Service & Trust and Safety at Mercari Go AI-Native—How Did We Do It?

Instilling a New AI Workstyle in Non-Engineering Organizations: Yurino’s AI Question Corner Vol. 5 With @Kyohei From Fintech Growth Marketing

From Individual Change to Company-Wide Reform: Inside the 60+ Member AI Task Force Retreat and Next Steps

Supporting Organizations With Data and AI: Yurino’s AI Question Corner Vol. 4 With @suwachan From HR

Protecting a Safe and Secure Marketplace With Thorough Elimination & Relief Measures—The Philosophy of Mercari’s Anti-Fraud Teams

30,000 Passionate Fans and Over 23 Million MAU: The Shared Intensity Connecting Kashima Antlers and Mercari

Mercari’s Search and Discovery Experience: Striking a Balance Between Needs and Surprise Finds

Ensuring Safe and Secure High-Priced Transactions Through Identity Verification—Behind-the-Scenes Spotlight on eKYC Becoming Mandatory

Two Months After Culture Hub’s Grand Opening—A Glimpse Into the Bright Future Ahead

The Broader Your Toolkit, the More You’ll Shine With AI: Yurino’s AI Question Corner Vol. 3 With @yukita From BizDev