Mercari’s Search and Discovery Experience: Striking a Balance Between Needs and Surprise Finds

Ensuring Safe and Secure High-Priced Transactions Through Identity Verification—Behind-the-Scenes Spotlight on eKYC Becoming Mandatory

Two Months After Culture Hub’s Grand Opening—A Glimpse Into the Bright Future Ahead

The Broader Your Toolkit, the More You’ll Shine With AI: Yurino’s AI Question Corner Vol. 3 With @yukita From BizDev

Creating a Marketplace That Attracts First-Timers—The Future Mercari Experience Envisioned by Our Core CX Team

Let AI Handle the Work to Make the Most of People’s Time: Yurino’s AI Question Corner Vol. 2 With PM @jay.kim

Revisiting the Stance of Our Customer Service (CS) Division—Changes at Mercari in Favor of Safety and Security  

A Year of Changes at Mercari: A Comprehensive Review of Mercan Articles in 2025

Soaring Beyond Organizations With AI-Powered Thinking: Yurino’s AI Question Corner Vol. 1 With @Yuka From the Legal Team

The Challenge of Publishing Unprecedented Data: How Mercari Created Its First Transparency Report