Inclusion & Diversity

"We utilize our unique combination of the experiences, knowledge, and views of our diverse members in an organization where everyone can demonstrate their values. "



Inclusion Drives Us 

Inclusion and Diversity (I&D) are at the core of Mercari’s business: we take on bold challenges on the global stage to achieve our mission to “Circulate all forms of value to unleash the potential in all people.” This also means discovering new value across languages, cultures, and physical borders.

Basic Human Rights Policy

Mercari Group commits to respecting the human rights of all people working at our organization, from executives to employees (including part-time and temporary employees), as well as subcontracted and outsourced partners.

Leaders’ Voices


External Evaluation


D&I Award 2023

Mercari was recognized in the D&I Award 2023 for our efforts to create a diverse workplace. Organized by JobRainbow Co., Ltd., the award acknowledges companies leading diversity and inclusion initiatives in Japan.

– Diversity score: 98/100 points
– Recognition: Best Workplace
– Recognition criteria: A company recognized as a Best Workplace is one that promotes D&I in line with global standards. Not only does the company itself foster a corporate culture of D&I, but the employees within proactively work to promote D&I themselves. The company’s stance on D&I is reflected in all aspects of its services, business, and organization, and extends outside the company as well.

See more (only available in Japanese)


EDGE Assess

In December of 2022, Mercari became the first company in Japan to obtain “EDGE Assess” level certification, a globally recognized standard that evaluates initiatives regarding gender equality in the workplace.

See more (only available in Japanese)


PRIDE Index 2021

Mercari was awarded the gold rating in the PRIDE Index 2021 (an index used to evaluate LGBT+ friendly companies in Japan) in recognition of initiatives such as making special leave, congratulatory allowance, and other marriage benefits available to same-sex couples, as well as the implementation of an LGBT+ e-learning course for all company employees.

See more (only available in Japanese)



The Pride community holds study groups and events to raise awareness regarding sexual diversity, the LGBT+ community, and its allies (people who understand and support sexual diversity). We hold seminars with internal and external speakers, work on ways to improve our HR policies, and more.


Mercari Pride E-Learning

Led by the internal community Pride@Mercari, Mercari Pride E-Learning is an in-house online training program designed to increase understanding toward LGBT+ individuals and promote D&I. The training has been mandatory for all employees since 2021.

Third-party institutions specializing in LGBT+ advocacy conducted a review of the training before this external release.

Unconscious Bias Workshop

Mercari has released materials for its in-house training program “Unconscious Bias Workshop” for free, with the goal of promoting inclusion and diversity in society by sharing knowledge and methods for understanding unconscious bias. A script for facilitating the Unconscious Bias Workshop using these slides can be found in the Facilitator Guide below.


We provide training and support programs so that everyone working at Mercari is able to perform at their best.

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